Terms of Service

1. These terms

By using this website you accept these terms. If you do not accept them, please do not use the site. They apply to the website at disongequipment.com and to every language version of it.

2. What this website is

This website is operated by DISONG Equipment LLC, a Wyoming Limited Liability Company. It describes the industrial equipment, automation, electronics and software we supply, and it lets a visitor send us a request for quotation.

It is an information and enquiry channel: nothing published on it is an offer capable of acceptance, and no equipment is sold, paid for or delivered through the website itself.

3. Requests for quotation are not orders

When you submit the request-for-quotation form, you are asking us to prepare a response. Submitting the form does not create a contract, does not reserve equipment or production capacity, and does not commit either side to a transaction.

A contract comes into existence only when commercial documents for a specific transaction — an accepted quotation, a proforma invoice, a contract or a purchase order acknowledged in writing — are issued or countersigned by both sides.

4. Quotations, specifications and engineering

A quotation is our response to your enquiry. It is valid for the period stated in it, and only in writing: prices, lead times and availability are those of the written quotation and can change once it expires.

Product specifications, dimensions, capacities and configurations may vary from one project to another, and can be revised as a project is engineered. The specification that applies is the one recorded in the documents issued for that project.

Customised engineering — plant configuration, control systems, electrical design, electronics and software — is subject to technical confirmation once the site conditions, power supply, duty and interfaces are agreed.

5. Pricing, payment, shipping and delivery

Prices, payment terms, currency, shipping terms, delivery dates, documentation, inspection and warranty are governed entirely by the quotation, proforma invoice or contract issued for the specific transaction. Nothing on this website states or alters those terms.

6. Intellectual property

The text, layout, graphics, photographs, drawings, data and software on this website belong to DISONG Equipment LLC or are used with permission, and are protected by applicable intellectual-property law. You may read, download and print pages for the purpose of evaluating or purchasing our equipment; any other use — copying, republishing, modifying, or using our name, marks or drawings commercially — requires our written permission. Product names and marks belonging to other manufacturers remain the property of their owners and are used only to describe equipment.

7. Acceptable use

You agree not to:

• attempt to breach or circumvent the security of this website or any access restriction on it;
• collect content from it by automated means, or place a load on it that is disproportionate to normal use;
• submit enquiry details that are false, misleading or not your own;
• introduce malicious code, or interfere with the site or the services behind it;
• use the site unlawfully, or in a way that infringes the rights of anyone else;
• present yourself as DISONG Equipment LLC, or as acting for us, when you are not.

8. Third-party services and links

The website is served through a hosting platform, uses a mail service to carry an enquiry to our mailbox and, when a visitor accepts it, loads measurement from Meta. Those providers are described in our Privacy Policy. Where this website links to another site, we do not control it and are not responsible for its content, availability or practices.

9. Disclaimer

The website is provided as it is. We take care over what we publish, but technical descriptions, illustrations and figures are indications for a project discussion rather than a specification to build from: the equipment actually supplied is the equipment described in the documents issued for that supply. Images marked as illustrative may not depict a specific project, installation or equipment build.

We do not promise that the website will always be available, complete or free of errors, and we may change, suspend or withdraw any part of it.

10. Limitation of liability

To the extent permitted by applicable law, DISONG Equipment LLC is not liable for indirect, incidental or consequential loss, or for loss of profit, production, contract or data, arising from the use of this website or from reliance on information published on it. Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, and liability arising from a supply of equipment or engineering work is governed by the documents issued for that transaction.

11. Which terms govern a transaction

The commercial relationship between you and DISONG Equipment LLC is governed by the signed commercial documents for that transaction — the accepted quotation, proforma invoice, contract or acknowledged purchase order — including any provision they contain about applicable law, jurisdiction, arbitration or dispute resolution. Those documents take precedence over anything published on this website for that transaction.

12. Changes to these terms

We may update these terms when the website, the services described on it or the applicable requirements change. The version published here, with the date shown at the top of this page, is the version that applies from that date; continued use of the website after a change means you accept the updated terms.

13. Contact

Send the request, or a question about it, through the contact channels published on our Contact page. The same page publishes the request-for-quotation form for a project enquiry.